Privacy Policy
Dear Valued Customer
By clicking “submit order” or “sign in”, and entering or otherwise using our website or mobile application (“bbqsmarket.com”), you agree to and accept these terms and conditions. Certain products and services on our bbqsmarket.com may have additional terms that apply. If these Terms of Use are inconsistent with terms applicable to a certain product or service, those other terms will control.
Bbqsmarket.com, Inc and its affiliates (“Bbqsmarket.com” or “BD” or “”we”, “our”, “us”) respect the privacy of our consumers. This Privacy Policy (“Privacy Policy”) explains the type of information we collect from individuals that visit our websites (each, a “bbqsmarket.com”) or use our mobile applications (each, an “App”) where this Privacy Policy is posted or otherwise connect with us offline such as via telephone (“Offline Services”, and collectively with all Sites and Apps, the “Services” or individually, a “Service”), and how we store, use, disclose and protect such information. This Privacy Policy also provides employment applicants with information about the categories of personal information that we collect from them, and the purposes for which applicants’ personal information is used. By using or accessing our Services, you agree to the collection, storage, use and disclosure of your information as described in this Privacy Policy.
These Terms and Conditions, as well as any other product and service specific terms on our bbqsmarket.com, constitute your service contract (“Contract”) with bbqsmarket.com Inc and any of its owned or operated bbqsmarket.com where these terms of use are posted. This contract sets forth the legally binding terms for your use of our bbqsmarket.com and your purchase or use of any products or services offered on the bbqsmarket.com. By Accessing and using the bbqsmarket.com, you represent and warrant that you have the right, authority, and capacity to enter the Contract and to abide by all the terms and conditions set forth herein. You may not access into this bbqsmarket.com or accept this contract unless you are at least 18 years old.
We understand and share your concern about privacy. We want to assure you that bbqsmarket.com respects your privacy. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, email address and credit card information. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (Freight carriers, shipping companies and Product Manufacturers) strictly to process and ship your order. In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us.
This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers. If you make a purchase at bbqsmarket.com we include you in our list to receive email updates about special offers, new products and services, and relevant information. If for any reason you do not wish to receive this information or do not wish for us to provide information as described in this Privacy Policy, please reply to any of our emails and type “unsubscribe” in the subject line or send an e-mail to our customer service email to opt-out. You may opt-out of receiving future mailings at any time bbqsmarket.com has security measures in place to protect the loss, misuse, and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure.
We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you do not have to re-enter them each time you visit. Acceptance of cookies is not a requirement to browse our site, however our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords, or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via our email orders- update@bbqsmarket.com. There are several ‘e-mail to a friend’ features on our site that allow you to easily share product or other valuable information with your friends. Any e- mails provided to us in the use of these features are used solely for direction of the e- mail communication.
These e-mails are not retained in our database nor are they used for any other communication other than for the purpose they are originally solicited for. If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this revised Privacy Policy is as of September 08, 2021. If you have further questions about bbqsmarket.com privacy policy or have other comments on how we can improve the bbqsmarket.com shopping experience, please do not hesitate to email our customer service email address. We always enjoy hearing from you! Thank you for shopping with bbqsmarket.com
Sincerely, The bbqsmarket.com Team Privacy Policy
Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit. As we update and expand our services, this policy may change, so please refer back to it periodically. If you use any of bbqsmarket.com services, you agree to these terms. Our commitment to privacy Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available from our footer navigation that is found on every page of our website. When you register at bbqsmarket.com, we ask you for personal information. We use this information to process your orders, conduct account verifications, and to communicate with you about the status of your orders. We also use your email address to send you newsletters you are subscribed to during registration, as well as messages about bbqsmarket.com special offers, promotional announcements, and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the newsletters or other announcements simply unsubscribe by checking the unsubscribe links. The information we collect This notice applies to all information collected or submitted on the bbqsmarket.com website. On some pages, you can order products, make requests, and register to receive materials.
The types of personal information collected at these pages are: • Name • Billing address • Shipping address • Email address • Phone number • Credit/debit card information • Unique identifiers (such as username and password) On some pages, you can submit information about other people. For example, if you order a product and want it drop shipped directly to an acquaintance, you will need to submit their address. In this circumstance, the types of personal information collected are: • Name • Shipping address How we use information Cookies A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Log files Like most standard website servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Communications from the site Special offers and updates We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
We also send all registrants special offers and updates regarding our services. If you are a former customer, you will continue to receive special offers and updates regarding our services unless you choose to unsubscribe from such communications. Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our user’s privacy, we provide a way to opt- out of these communications. Please see the Choice and Opt-out sections.Customer service We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone, in accordance with the user’s wishes. Communications from the company During the registration process, we collect phone information so that we may call you for the purpose of preventing fraud during the ordering process of comstrom.com products. Sharing—Third parties Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good- faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. We use the information you provide about your customers when placing a drop shipment order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We never release any information about our customers to third party partners for marketing of offers. We never release credit card information or information about purchases and buying habits.
Finally, we never use or share the personally identifiable information provided to us online. Our commitment to data security This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer become locked, as opposed to un-locked, or open, when users are just “surfing.” While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user- information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility. If users have any questions about the security at our website, users can send an email to support@bbqsmarket.com. Our commitment to children’s privacy Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 15, and no part of our website is structured to attract anyone under 15. How you can access or correct your information You can access all your personally identifiable information that we collect online and maintain by logging into your account and visiting the Account Info section of comstrom.com. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How to contact us Should you have other questions or concerns about these privacy policies, please send us an email at support@bbqsmarket.com
By providing my number and/or email, I electronically agree, that Firepush on behalf of the Market Depot may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. MSG & data rates may apply. Reply STOP to unsubscribe. Text HELP for help. Alternatively, click the unsubscribe URL provided to unsubscribe.
If there are any questions regarding this Privacy Policy, you may contact us using the information below. info@bbqsmarket.com